ACCOUNT NOW Prepaid svcs Support Ticket
2012 Deposit of Income Tax Refund NEVER RECVD - account now prepaid visa card
Created By: | ccandygirl32 | Last Reply: | ccandygirl32 |
Priority Level: | [Emergency] | Status: | [Open] |
Created: | 7 years ago | Last Updated: | 7 years ago |
Department: | N/A | Replies: | 0 |
Product: | account now prepaid visa card |
My name is Candy Henderson and I am very upset. I had my taxes filed few years ago and I have yet to recieve the card with my refund from your establishment. The closest I came was a lady gave me an address to upload my i.d. verifications to. I DID SO in 2015 but never heard back. I have spent hours on phone speaking with the IRS, (which is who gave me the routing # and acct # and deposit date) representatives from Metabank , and Account now cardservices. STILL NOTHING!
I was now told I must contact this email to get my money. ????!!! Escheatment@metabank.com and upon doing so I recvd an emailed response informing me that they cannot assist me with the info I provided them......which is: Routing #, Acct #, Direct deposit date, My ss#, my dob, and not to mention the verifications I previously uploaded. ??? What more could they possibly expect from a card I never recieved??!!!!!
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