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ACCOUNT NOW Prepaid svcs Complaint - Debit card - Prepaid Debit card
ACCOUNT NOW Prepaid svcs Complaint

ACCOUNT NOW Prepaid svcs Complaint

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Debit card - Prepaid Debit card


This company sucks. Got my new prepaid debit card. In the letter where i recieved my card, it gave me a routing and account number..with a nifty tear off card to keep in my wallett. I used this card to file my taxes. Come to find out, the routing number is completely wrong. Called account now, and they simpy replied that that routing number goes to another bank. I was on the phone for 45 mins. I look up the other bank and call them. They are in fact parters with account now.. but they coud not help me!! You have to Call account now they said. So i did, again.. and there is nothing acount now do about sending out people their new debit card with paperwork with the WRONG routing number. Now i have to wait and see if my refund is returend.. and then wait for a paper check.. how dumb. This company sucks!!


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Comments


king624 says: (8 years ago)
 0
the sender was the irs moron. they do not resend direct deposits. i am a tax preparer and had recommended this card to a few of my clients who encountered the sane problem with the routing number that comes with the card



AccountNowInc says: (8 years ago)
 0
I am sorry you experienced that. If an incorrect routing number is given, and the deposit is rejected, it will be returned to the sender within 72 hours. The sender should be able to track this deposit. You can then contact the sender and give them the correct routing number (which you can find by logging into the website www.accountnow.com), and they should be able to post the deposit.




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