ACCOUNT NOW Prepaid svcs Complaint

ACCOUNT NOW Prepaid svcs Complaint


Hotel - Prepaid Debit card

I have the same complaint as everyone else. I was cautious..I only put $100 on the card to see if I liked it.. the next day my power was out do to a storm. I took my family to a local hotel for the night..account now will not release the $80 hold on my card--it is CRAZY!!!
The Holiday Inn Customer Rep thinks that I am insane..

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ssara2cool says: (7 years ago)
For most hotels and car rental places, "holds" are put on debit cards, which is usually an amount greater than the final purchase. The reason this happens with hotels and car rentals, is because of the incidentals that can happen later (like a dent in a car, etc). That is why merchants put these holds on your account, because in some cases they would need to charge later. Most times, these holds can last for up to 30 days.

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