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ACCOUNT NOW Prepaid svcs Complaint - WTF?!
ACCOUNT NOW Prepaid svcs Complaint

ACCOUNT NOW Prepaid svcs Complaint

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WTF?!


This review has been resolved or replied to by this company.
On Friday, I found that my account and my card have been restricted, called customer service and they said that I have suspicious activity on my account?! And that I have to fax certain documents to get it resolved, seriously?? Of course it was Thanksgiving weekend...no way to have anyone look over my fax...now it is Monday night, have missed black Friday, rent is due on Wednesday...we shall see what happens tomorrow, but I know one thing, I'm not giving them any more business...DO NOT SET UP ACCOUNT WITH THEM!! No idea why they think I have suspicious activity...I haven't purchased anything expensive, other than a week worth of motel stay!! This is ridiculous!


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Comments


AccountNow says: (4 years ago)
 0
Dear iamursunshine7,
I am sorry for any inconvenience your account restriction has caused you. I'd like to further assist you with your account and help resolve any outstanding issue you may have. Can you send us an email at customerserviceMU@accountnowinc.com and reference your name (as it appears on your card), last four digits of your card number, and best phone number to reach you at? Unfortunately we cannot discuss your personal information in a public forum. Have a great day.
Sincerely,
GF
AccountNow




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