ACCOUNT NOW Prepaid svcs Complaint

ACCOUNT NOW Prepaid svcs Complaint

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tax money - account now prepaid visa card


I got a account now prepaid visa for my taxes to be loaded on, they gave me an account number and routing number then mailed me the card, the problem came when I tried to activate the card they had closed the card and could give no explantion but they accepted my tax money anyway it went to their bank on Febuary 17 th I have called over and over requesting they return to irs but today is Febuary 26 th and still irs has not received it when I call you are on hold for 45 minutes to 2 hrs just to speak to someone then they yell at you and are very very rude they have even hung up on me every person has a different lie to tell you if they don't just hang up on you. I am tired of begging them for something that belongs to me I am about to be homeless I can't pay my rent I have been depending on this money I need help


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Comments


AccountNow says: (4 years ago)
 0
Dear rhondawalker,

I'd like to help resolve the issue that you are having with your account. Unfortunately we cannot discuss your personal information in a public forum. Can you please email us at customerservceMU@accountnowinc.com and reference your name (as it appears on your card), last four digits of your card number, and best number to reach you at? Thanks and have a great day.
Sincerely,

GF
AccountNow




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