ACCOUNT NOW Prepaid svcs Reviews and Complaints All Reviews

mjd316's Picture Comment by mjd316  0

User comment:


I've been with Account Now since 2011 and now have a problem with the company since our tax refund was direct deposited to them. On the day of my return deposited, my account was restricted without warning. When I called to check the balance of my account, the automated system does not recognize my information. I had to use my wife's Account Now card to get through to customer service. They said that my account was under review because of suspicious activity on my card. I was instructed by their risk department to send them a fax copy of my photo I'D, Social Security card, and utility bill. I called them again yesterdaymorning

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