ACCOUNT NOW Prepaid svcs Support Ticket

They would let you die

Created By: trevi's Picture trevi Last Reply: trevi's Picture trevi
Priority Level: [Emergency] Status: [Open]
Created: 2 years ago Last Updated: 2 years ago
Department: N/A Replies: 0

See Review dated 5/3/15. Restriction on card. Have done all that was asked of me to verify my identity and resolve this nonsense. Been a customer for years. Stranded for a week and lost job due to inability to get to work because of this situation. Customer service was informed of pending desaster, did they care? Calling you, or you calling me wont be an option in about a week, do you want to take a guess why? As stated in my review I think Accountnow would let you die because they have 72 hrs to do so.....That's sad. This 4-72 hrs crap started on 4/23/15. Docs in by 10:30 AM 4/24/15. It's 5/3/15 now. Seems you guys are trying to keep my money - why? People cant do without their money because you have 72 hrs to mess around. Also, you don't have to use the entire 72 hrs just because you can. I don't place Adds to get customers you guys do so customer satifaction must be important to someone above customer service which is less than poor. Hey it's an emergency - 72 hrs?


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