ACCOUNT NOW Prepaid svcs Support Ticket

Unarthorized ATM withdrawal - Account now prepaid

Created By: Dana0521's Picture Dana0521 Last Reply: Dana0521's Picture Dana0521
Priority Level: [Emergency] Status: [Open]
Created: 2 months ago Last Updated: 1 month ago
Department: N/A Replies: 0
Product: Account now prepaid


On July 28, 2017 $500.00 was taken out of my account. I immediately contacted account now.. The said the ATM withdrawal was taken out at 1465 Riverstone apkwy. Canton, Georgia. I was at home on that day with my debt card in my possession. That l9cation is over 500 miles / 8 hours from my location. A dispute claim was opened. I filled out the form I was told to fill out and uploaded it as instructed. After calling everyday for 1p days and no one was able to g8ve me a update. On July 7,2017. I was told no error was found and the dispute was closed. I would not be receiving my money back. I have never received anything in writing about the investgation or the finding.


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