ACCOUNT NOW Prepaid svcs Support Ticket

accountnow stole my 2010 tax refund - Prepaid Debit card

Created By: aja1980bap's Picture aja1980bap Last Reply: AccountNow's Picture AccountNow
Priority Level: [Emergency] Status: [Open]
Created: 5 years ago Last Updated: 4 years ago
Department: N/A Replies: 3
Product: Prepaid Debit card

My refund was direct deposited by my taxpreparer to a wrong account. Ive sent all documents requested proving my identity and every other requirement of accountnow. Irs has traced it and they verify accountnow has my money also stating accountnow is not following mandatory procedure when receiving checks that dont match with account holder. The procedure is to send check back to originator which should of been US treasury. Its been 3years, accountnow has blocked me and any card holder that has allowed me to call using their card number. It has been frustrating and caused so much ive kinda gave up until i found out a family member was employed by them anD found out some interesting info. Makes a difference . Accountnow does bad business and shame on the BBB for crediting them. aja1980bap@gmail.com


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AccountNow says: (5 years ago)
 0
Hello aja1980bap,
I am sorry to hear you are having issues with your tax return. We'd like to help. Can you send us an email at customerserviceMU@accountnowinc.com and reference your name (as it appears on your card), last four digits of your card number, and best phone number to reach you at?
Thanks,
GF
AccountNow



ACCOUNTNOWLESS says: (4 years ago)
 0
YOU ARE CROOKS!!!!!!!!!!!!! STOP WITH THE BS



AccountNow says: (4 years ago)
 0
Hello ACCOUNTNOWLESS,
If you are having any type of issue with your account, we'd like to help. Can you send us an email at customerserviceMU@accountnowinc.com and reference your name (as it appears on your card), last four digits of your card number, and best phone number to reach you at?
Thanks,
GF
AccountNow



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